Thursday, August 15, 2019

'Their money's gone, my money's gone': Single mom, others duped by rental scam

A Vancouver Island woman and her kids are without a place to live after showing up at the house they rented only to discover they were the victims of a scam – and they weren't the only ones.

Melissa Hyland, a single mom, was looking for a new rental after she said her landlord gave her 30 days' notice to vacate the home she had been renting for the last eight years.

When she found an ad for a home at 2845 Pickford St. in Langford, she thought her wishes had finally been answered.

"When I found this place that would take boys – I've got boys, I've got a dog and myself – I was thrilled," she said.

Hyland met with the man claiming to be the homeowner and did a full walkthrough before filling out an application.

"He accepted my application and then he gave me the information where to send a deposit to – $1,900."

Up to that point, the process seemed legitimate. But the first red flag came when Hyland showed up to get a copy of the rental agreement.

"We had just pulled into the driveway and all of a sudden a truck appeared and he became very agitated, told us we had to leave immediately," she said. "I was like 'Oh, I'm really sorry, I thought this was a good time,' and he said 'No, my roommate just came home.'"

Hyland said when she questioned him further he changed his story, saying the man in the truck was a good friend who was upset because he had just gone through a breakup.

As it turns out, the man driving the truck was the actual homeowner.

Bruno, who did not want his last name used, is in the navy and had returned home from sea early, surprising the "landlord" who in reality, was his tenant.

"He was kind of acting a little weird from what she was saying," Bruno told CTV News. "He said 'Oh, this is just extra work on the side that she wants me to get done' and I really didn't think anything of it. Nothing was out of the norm at that point."

But Hyland left the home, not yet realizing she was the victim of a rental scam.

That realization came the day before she was set to move in when she came to the home to pick up her keys.

She knocked on the door and was greeted by Bruno – and the full extent of the scam was revealed.

"When this man opened the door his face fell and he said, 'Oh no. Are you another one?'" she said. "Then I knew that he was the owner and that we had been scammed. So he said, 'Yeah, I'm really sorry but you're the fourth family to show up."

Bruno said he had been in communication with his tenant, who was also doing carpentry work in the home, while he was away working.

"On the Friday I learned that he told his girlfriend that he was going to Pender Island to buy a boat," he said. "I texted him again, never got an answer, and just by chance I had taken leave so I was going to be here all this week."

On Monday, a family showed up at Bruno's house with a moving truck, ready to move in.

"I was like, 'What are you guys talking about?' It ended up being that he had set up this family to come and rent out this house without permission."

Two more families showed up before Hyland arrived to pick up her keys. All of them had paid a damage deposit to the man claiming to be the homeowner, Bruno said.

He said he later found copies of the fake lease agreements left by the tenant and his girlfriend in the room they'd been renting.

"I don't understand how this could happen where you just pulled that stuff up," he said. "I'd like to have him found so we can resolve all the money."

Bruno also claimed his tenant gave him a false name when he moved in.

West Shore RCMP investigating

Bruno said he has since been in touch with police, who have opened an investigation.

"Every time the families come… I gave them all that information so they can add on to the same file and they can kind of keep track of it, hopefully," he said. "I'm sure there's going to be more and more that's going to come out of this."

West Shore RCMP say they are investigating two reports of rental scams involving the home.

"Police are still investigating these reports but have learned that at one point in time the suspect rented a room at the very same property and therefore had knowledge of the home," Const. Nancy Saggar said in a news release.

Investigators say the suspect has been using the alias of Jason LeBlanc and are asking anyone else who has been defrauded by someone using the name to come forward.

As for Hyland, she's out $1,900, has no place to live and isn't sure what she and her boys will do.

"Initially I was really shocked and then I felt angry, of course, to hear that I was the fourth family, that there were other single moms with kids who had shown up in moving trucks expecting to move in," she said. "Their money's gone. My money's gone. I'm working two jobs, 12-14 hours a day, I'm going to job interviews to try to get a better paying job."

In a tearful plea, she asked anyone who has a place to stay to get in touch with her by emailing

"If anybody has a motorhome to let us rent, any help at this point helps, because I literally don't know what we're going to do."

Anyone with information or has been similarly scammed is asked to contact RCMP at 250-474-2264 or Crime Stoppers at 1-800-222-8477.

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